Privacy Policy

This Privacy Policy explains how Learn Raga Up (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit learnragaup.com or use our upskilling courses and related services.

1. Who We Are

Learn Raga Up
18, Malad Industrial Estate, Ramchandra Lane, Kanchpada, Malad West
Mumbai, Maharashtra 400064, India
Phone: +91 22 2882 7494
Email: privacy@learnragaup.com

2. Information We Collect

  • Contact & account data: name, email, phone, role, organization.
  • Learning data: enrollments, attendance, progress, assessments, certificates, and feedback you choose to share.
  • Payment data: billing contact and transaction identifiers processed by our payment providers (we do not store full card details).
  • Technical data: IP address, device/browser type, pages viewed, timestamps, cookie identifiers.
  • Communications: inquiries, support requests, survey responses.

3. How We Use Personal Information

  • Provide and support our courses, issue confirmations and certificates.
  • Process payments, manage accounts, and deliver service notices.
  • Improve reliability, usability, and security of our site and services.
  • Offer optional updates or invitations where permitted (you can opt out).
  • Comply with legal, regulatory, tax, and accounting obligations.

4. Legal Bases (where applicable)

Depending on your location, we rely on one or more legal bases: performance of a contract, legitimate interests (service improvement, security, communications), consent (e.g., certain marketing), and legal obligations.

5. Cookies & Similar Technologies

We use cookies to operate core features, remember preferences, and analyze performance. For details and controls, please see our Cookies Policy.

6. Sharing of Information

We do not sell personal data. Limited sharing occurs with trusted providers under confidentiality and data protection commitments, for example:

  • Hosting, analytics, email delivery, scheduling, and payment processing.
  • Disclosures required by law or to protect rights, safety, or service integrity.

7. International Transfers

Where personal data is transferred across borders, we implement appropriate safeguards consistent with applicable laws (e.g., standard contractual clauses).

8. Data Retention

We retain personal data only as long as necessary for the purposes above or as required by law. Where feasible, analytics data is aggregated or pseudonymized.

9. Your Rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your data; to object to certain uses; and to request portability. Where processing is based on consent, you may withdraw consent at any time.

To exercise rights, contact us at privacy@learnragaup.com. We may request information to verify identity.

10. Security

We apply reasonable technical and organizational measures to help protect personal data from unauthorized access, alteration, disclosure, or loss. No method of transmission or storage is entirely risk-free.

11. Children’s Information

Our services are intended for adults and older students with appropriate consent. We do not knowingly collect personal data from children below the minimum age required by law. If you believe a child provided data, please contact us for removal.

12. Third-Party Links & Tools

Our site may link to resources or embed tools operated by others. Their privacy practices apply in addition to this Policy.

13. GDPR Information

If you are in the EEA/UK, please also review our dedicated GDPR Policy describing additional rights and contact options.

14. Changes to This Policy

We may update this Policy to reflect legal, technical, or service changes. The latest version will be posted here with an updated effective date.

15. Contact

Learn Raga Up
18, Malad Industrial Estate, Ramchandra Lane, Kanchpada, Malad West
Mumbai, Maharashtra 400064, India
Phone: +91 22 2882 7494
Email: privacy@learnragaup.com

Last updated: August 2025