GDPR Policy

This GDPR Policy explains how Learn Raga Up (“we”, “us”, “our”) processes personal data of individuals located in the EEA/UK when they use our upskilling courses and related services.

Data Controller

Learn Raga Up
18, Malad Industrial Estate, Ramchandra Lane, Kanchpada, Malad West
Mumbai, Maharashtra 400064, India
Phone: +91 22 2882 7494
Email: privacy@learnragaup.com

Personal Data We Process

  • Contact & account data: name, email, phone, role, organization.
  • Learning data: enrollments, progress, assessments, certificates, feedback you choose to share.
  • Technical data: IP address, device/browser type, pages viewed, timestamps, cookie identifiers.
  • Billing data: transaction references managed by payment providers (we do not store full card details).

Purposes & Lawful Bases

  • Provide courses and support — performance of a contract.
  • Improve reliability & security — legitimate interests (proportionate, minimal data).
  • Communications — service notices (legitimate interests); optional updates (consent).
  • Compliance — legal obligations (tax, accounting, record-keeping).

Data Retention

We keep personal data only as long as necessary for the purposes above or as required by law. Where feasible, analytics data is aggregated or pseudonymized.

Your GDPR Rights

  • Access, rectification, and erasure.
  • Restriction and objection to certain processing.
  • Data portability (commonly used format).
  • Withdraw consent where processing relies on consent.

To exercise rights, contact privacy@learnragaup.com. We may request information to verify identity.

Sharing & International Transfers

We do not sell personal data. Limited sharing with service providers (hosting, analytics, email delivery, scheduling, payments) occurs under data protection agreements. Where cross-border transfers occur, we apply appropriate safeguards consistent with applicable laws.

Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or loss.

Last updated: August 2025